what number can my residents call to make a WIPP payment over the phone?
Didn't know it was available.
Hi Kellie! Thank you for your comment. We will be in touch to explain this process more. Standby :)
would like to learn more about voice response
Hi Maria! Thank you for your comment. We will be in touch to explain the IVR system. Standby :)
I would also like the information for the Voice Response System as well as the Walk-In Payment Processing.
Hi Desiree! Thank you for your comment. We will be in touch to further explain the IVR system, walk-in payment processing, and interest projection on the utility. Standby :)
Another thing I would like to request, or know about, would be about projecting interest on the utility (sewer). That is where we get most of our calls, and since our interest is processed the same as taxes, I was hoping that could be integrated.
Hi Desiree, which organization do you work for? I want to make sure we contact the right Desiree.
Thank you, but why the price increase? I don't think the increase is going to endear owners to use the system. Why isn't there an information confirmation system to verify a user's numbers prior to accepting the payment. Information regarding rejected payments is sometimes not received for over a week.
Hi Suzanne! We appreciate your feedback and concern. Please reach out to our Customer Support Department (Support@EdmundsGovTech.com). They will be able to address your questions directly. Thank you!
I would also like more information regarding the pay by phone - knowing this was an option would have been great
Hi Holly, thanks for your comment! Which organization do you work for? I want to make sure we contact the right person :)
We would also like information about phone payments please!
Hi Alison! We will certainly be in touch. Thank you!
I would also like information on phone payments and over the counter options
Hi Tanyika! We will be in touch :)
For anyone who is interested in phone payments or any other feature, please fill out the short form via this page: www.EdmundsGovTech.com/OnlineBillPay.
This will help us make sure we have the correct contact information and additional details to best help you!
I would like information on phone payments and over the counter options!